Terms & Conditions for Raffles

  • Customers are required to fill in all their details including valid passport number, nationality and contact details as proof of entry into the Draws (Car, Bike and Cash).
  • Draw dates, results and winning number will be published online at our website www.muscatdutyfree.com and in the local media.
  • Muscat Duty Free will hand over the car/motorbike to the winner who should be personally present on submitting the original ticket, proof of purchase and copy of their passport.
  • Muscat Duty Free does not offer any cash alternatives to the car/motorbike and cannot be held responsible for any financial dealings conducted by the winner with potential buyers
  • The vehicle will be stored at Muscat Duty Free’s warehouse for a limited period of one week after the draw
  • Shipment of the car or bike can be actioned upon receiving the winner’s written confirmation, original ticket as proof of purchase and photocopy of the passport. Muscat Duty Free will arrange to deliver the car/motorbike to the nearest seaport of the winner as per the address submitted. All taxes, import duties and custom charges etc. will be borne by the winner.
  • Muscat Duty Free reserves the right to use the winners name & photograph in all promotional, advertising & marketing campaigns.
  • Employees of Muscat Duty Free and their families are prohibited from entering the draw.
  • For all Raffle Draws (Car, Bike and Cash), the total number of tickets and price of each ticket is subject to change
  • Raffle tickets will be emailed upon acceptance of payment by the bank
  • Per transaction only 10 online tickets can be purchased
  • Muscat Duty Free reserves the right to conduct another draw and pick a new winner after 30 days, if the original winner fails to respond to communication sent by Muscat Duty Free.
  • Muscat Duty Free raffles (i.e. Cars & Bikes) have GCC specifications.
  • Muscat Duty Free reserves the right to cancel this draw at any time and refund ticket values. Whilst we shall make endeavor to notify you of any such changes, we cannot be held liable for any failure to do so.
  • Each draw is held under the supervision of the Management of Muscat Duty Free.
  • Muscat Duty free cannot be held liable for any loss ,theft, damage or unauthorized use of credit card, whether in the course of online buying process or after it.
  • All exclusions and limitations of liability in these Terms & Conditions apply for our benefit and the benefit of all participating companies and service providers.
  • We are dedicated to protecting the privacy and confidentiality of your personal information. We never rent or sell your details to any third party. Your data is stored securely on our database and will only be disclosed to our trusted partners for the purpose of operating muscatdutyfree.com
  • When you place an order through muscatdutyfree.com, we may need to verify your method of payment, shipping address, before processing your order.
  • Your placement of an order via muscatdutyfree.com online store is an offer to purchase our products or services. Muscat Duty Free holds all rights to accept or decline for reasons may or may not be disclosed to buyers.
  • Muscatdutyfree.com may accept your order by processing your payment and shipping the product or documentation of service, or may for any reason, decline to accept your order or any part of your order, at any time.
  • Online order confirmation does not guarantee allotment of ticket number to the buyer. It only confirms buyer's interest in buying the particular ticket. If we decline to accept your order, we will attempt to notify you using the e-mail address or the phone number you have provided with your order
  • Muscat Duty Free may limit or cancel ticket numbers available for purchase on any order on any basis, and to alter the availability of any ticket number sold through muscatdutyfree.com. Muscat Duty Free may reject any order, or any part of an order. In all these cases Muscat Duty Free will refund all money to the Credit Card used by the buyer.
  • When you place an order through muscatdutyfree.com, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that Muscat Duty Free will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.
  • All tickets purchased online are non-refundable
  • Credit cards issued in the USA are NOT accepted by our website. In the event that an error occurred and the purchase transaction proceeded, the raffle ticket will be automatically disqualified
  • Any winner under the age of 18 must have a legal guardian who must be able to verify the winner’s identity by providing a valid ID to a Muscat Duty Free representative and evidence to support the nature of their relationship
  • Other Terms and Conditions apply.

By participating in this raffle, you acknowledge and comply with all the terms & conditions above.
For more information, contact:
Muscat Duty Free, Oman Sales & Service LLC
PO Box 1828, Muscat International Airport,
PC 111, Seeb, Sultanate of Oman
Tel: (+968) 24510725,
Fax: (+968) 24510726
Email: general@muscatdufyfree.com
Website: www.muscatdutyfree.com